Well, I wish I wasn’t writing this, but as much as I love the functionality of the device, there is a major problem with the speaker on mine. I’ve sent two back now and am awaiting a third. I am told that it sounds like I am “in a tunnel” or “under water” by people I talk to. Obviously, that doesn’t suffice for business, pleasure, or talking to your 89-year old Aunt. I’ve had issues with all 3. If the next device that they send does not work out, I am simply going to return it and get something else (not the Storm, I cannot work on touchscreen!).