I changed from Vonage to Phone Power a little while back. The reason was because I had numerous issues with the boxes that Vonage used. I went through 4 of them in less than 2 years, and they consistently dropped calls. The one thing I liked about Vonage was their “idiot-proof” set of directions, which were clear as day. That simplicity was not enough to make up for the lack of call clarity and reliability, however,.

Phone Power has actually proven to be more reliable so far (keeps fingers crossed). The only drawback has been that they do not have the simplicity in directions (MARKETING) that Vonage possesses. In time, I am sure they will. For instance, the directions for retrieving voice-mail have as-of-yet eluded me, but I have been able to get all messages via e-mail. At some point, I figure I’ll take a minute and clear the box out.

Overall, so far and so good. I will keep you posted any new developments regarding this service.